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Information on the personal information processing policy

Guidance on the collection and use of personal information
Article 1(Purpose of processing personal data)
JOOEUN CORPORATION handles personal information for the following purposes. Personal information being processed will not be used for purposes other than the following, and if the purpose of use is changed, necessary measures will be taken, such as obtaining separate consent in accordance with Article 18 of the 「Personal Information Protection Act」.

1. Customer inquiry
The company collects personal information to receive customer consultation.

2. Report
The company collects personal information for the purpose of reporting, such as confirmation of reports such as employee corruption and grievances of partner companies, and contact with informants.

Article 2(Personal information processing and retention period)
1. JOOEUN CORPORATIONprocesses and retains personal information within the period of retention and use of personal information according to the law or within the period of retention and use of personal information agreed upon when collecting personal information from the information subject.

2. Each personal information processing and retention period is as follows.
- Records related to customer consultation
Records on customer consultation : 3 years
Records of reports : 3 years
- Retention in accordance with applicable law
Records on consumer complaints or dispute handling : 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records of visits : 3 months (Protection of Communications Secrets Act)

Article 3(Items of personal information to be processed)
1. JOOEUN CORPORATION handles the following personal information items.
1. Customer inquiry
Required : Email address, mobile phone number, name

2) Report(real name)
Required : Email address, mobile phone number, name

3) Report(Anonymous)
Required : Email address

4) Automatically collected information
Connection IP, Connection URL, Email address

Article 4(Matters concerning consignment of personal information processing)
1. JOOEUN CORPORATION entrusts the following personal information processing tasks for smooth personal information processing.

Consignment company name Business details
Consignment company name : Tellcoin
Business details : Sending gifticons and text messages about winning prizes
2. In accordance with Article 26 of the 「Personal Information Protection Act」 when concluding a consignment contract, JOOEUN CORPORATION prohibits handling of personal information for purposes other than the purpose of entrusted business, technical and managerial protection measures, restrictions on re-entrustment, management and supervision of consignees, and matters related to liability such as compensation for damages. are specified in documents such as contracts, and supervise whether the trustee handles personal information safely.

3. If the contents of the entrusted business or the consignee are changed, we will disclose it through this personal information processing policy without delay.

Article 5(Destruction procedure and method of personal information)
1. JOOEUN CORPORATION destroys the personal information without delay when the personal information becomes unnecessary, such as the expiration of the personal information retention period and the achievement of the purpose of processing.

2. If personal information must be kept in accordance with other laws and regulations despite the expiration of the personal information retention period agreed to by the information subject or the achievement of the purpose of processing, the personal information is moved to a separate database (DB) or stored in a different storage location. and preserve it.

3. The procedure and method of destroying personal information are as follows.

1) Destruction procedure
JOOEUN CORPORATION selects the personal information for which the reason for destruction occurred and destroys the personal information with the approval of the person in charge of personal information protection.

2) Destruction method
Information in the form of electronic files uses a technical method that cannot reproduce the record.
Personal information printed on paper is shredded with a shredder or destroyed by incineration.

Article 6(Matters concerning the rights and obligations of the data subject and legal representative, and how to exercise them)
1. The information subject may exercise the right to view, correct, delete, or suspend processing of personal information at any time with respect to SERVEONE.

2. The exercise of rights pursuant to Paragraph 1 shall be performed in accordance with Article 41 Paragraph 1 of the Enforcement Decree of the 「Personal Information Protection Act」
The exercise of rights pursuant to Paragraph 1 can be done in writing, e-mail, or fax in accordance with Article 41 (1) of the Enforcement Decree of the 「Personal Information Protection Act」, and SERVEONE will take action on this without delay.

3. The exercise of rights pursuant to Paragraph 1 can be done through an agent, such as a legal representative of the information subject or a person who has been delegated.
In this case, you must submit a power of attorney in accordance with the “Public Notice on Personal Information Processing Methods (No. 2020-7)” Attachment No. 11.

4. Requests for access to and suspension of processing of personal information may be restricted in accordance with Article 35 Paragraph 4 and Article 37 Paragraph 2 of the 「Personal Information Protection Act」.
5. Requests for correction and deletion of personal information cannot be requested if the personal information is specified as the subject of collection in other laws and regulations.
6. JOOEUN CORPORATION checks whether the person who made the request, such as a request for access, a request for correction or deletion, or a request for suspension of processing according to the rights of the information subject, is the person or a legitimate agent.

Article 7(Matters concerning measures to ensure the safety of personal information)
JOOEUN CORPORATION takes the following measures to ensure the safety of personal information.

1. Conduct regular self-audits
In order to secure stability related to personal information handling, we conduct regular self-audits (once a quarter).

2. Minimization and training of personnel handling personal information
We are implementing measures to manage personal information by designating employees who handle personal information and limiting them to those in charge.

3. Establishment and execution of internal management plan
For the safe handling of personal information, an internal management plan is established and implemented.

4. Technical measures against hacking, etc.
JOOEUN CORPORATION installs a security program to prevent leakage and damage of personal information caused by hacking or computer viruses. Periodic updates and inspections are conducted, and the system is installed in an area where access from outside is controlled and technically/physically monitored and blocked.

5. Encryption of Personal Information
The user's personal information is stored and managed with the password encrypted, so only the user can know it, and important data encrypts files and transmission data Separate security features such as file locking are used.

6. Storage of access records and prevention of forgery
Records of access to the personal information processing system are kept and managed for at least one year, but personal information is added for more than 50,000 information subjects; In the case of processing unique identification information or sensitive information, it is stored and managed for more than two years. In addition, a security function is used to prevent forgery, theft, and loss of access records..

7. Restriction of access to personal information
We are taking necessary measures to control access to personal information by granting, changing, or canceling access to the database system that handles personal information. We use an intrusion prevention system to control unauthorized access from outside.

8. Use of locking device for document security
Documents and auxiliary storage media containing personal information are stored in a safe place with a lock.

9. Access control for unauthorized persons
We set up a separate physical storage location for personal information and establish and operate access control procedures for it.

Article 8(Matters concerning the installation, operation and refusal of devices that automatically collect personal information)
1. Easy Incumincation uses 'cookies' that store and retrieve usage information from time to time in order to provide personalized services to users.
2. Cookies are a small amount of information that the server (http) used to run the website sends to the user's computer browser, and is also stored on the hard disk of the user's PC computer.
1) Purpose of use of cookies : It is used to provide optimized information to users by identifying the types of visits and use of each service and website visited by the user, popular search words, secure access, etc.
2) Installation, Operation and Rejection of Cookies : You can refuse to save cookies by setting options in Tools>Internet Options>Personal Information menu at the top of the web browser.
3) If you refuse to save cookies, you may experience difficulties in using customized services.
Article 9 (Matters concerning the person in charge of personal information protection)
1. SERVEONE is responsible for overall handling of personal information processing, and for the handling of complaints and damage relief of information subjects related to personal information processing. The person in charge of personal information protection is designated as follows.

- Personal Information Protection Officer: Kyu-Seok Lee
- TEL. 82-2-2008-1593, EMAIL. cyber0092@naver.com
※ You will be connected to the department in charge of personal information protection.
- Department in charge of personal information protection: representative and marketing team
- TEL. 82-2-2008-1593, EMAIL. cyber0092@naver.com
2. The information subject can inquire about all personal information protection related inquiries, complaint handling, damage relief, etc. that occurred while using Serveone's service (or business) to the person in charge of personal information protection and the department in charge. SERVEONE will respond to and handle inquiries from information subjects without delay..

Article 10(Department that receives and handles requests for access to personal information)
The information subject can request to view personal information in accordance with Article 35 of the Personal Information Protection Act to the following departments.
SERVEONE will make every effort to promptly process the personal information access request of the information subject.

- Personal information viewing request reception and processing department
Department Name: Marketing Team
EMAIL. cyber0092@naver.com

Article 11(Remedy method for infringement of rights and interests of information subject)
The information subject can apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee and the Personal Information Infringement Reporting Center of the Korea Internet & Security Agency in order to receive relief from personal information infringement.
In addition, please contact the following organizations for reporting or consulting of other personal information infringement.

1. Personal Information Dispute Mediation Committee : (without area code) 1833-6972 (www.kopico.go.kr)
2. Personal Information Infringement Reporting Center : (without area code) 118 (privacy.kisa.or.kr)
3. Supreme Prosecutor's Office : (without area code) 1301 (www.spo.go.kr)
4. National Police Agency : (without area code) 182 (ecrm.cyber.go.kr)
Regarding requests under the provisions of Article 35 (Access to personal information), Article 36 (Correction and deletion of personal information), and Article 37 (Suspension of personal information processing, etc.) of the 「Personal Information Protection Act」 A person whose rights or interests have been infringed due to a disposition or omission of the head of a public institution may request an administrative appeal in accordance with the Administrative Appeals Act.
※ For more information on administrative adjudication, please refer to the website of the Central Administrative Appeals Commission (www.simpan.go.kr).
Article 12(Changes to Privacy Policy
This Privacy Policy is effective from February 21, 2023. Contents may be added, deleted, or modified according to changes in government policy or security technology, personal information consignment companies, etc.
In this case, we will notify you of the change through our homepage..

Date of announcement: May 02, 2023
Effective Date: May 10, 2023